Vynetics Healthcare (“we”, “our”, “us”) is committed to protecting the privacy of visitors to our website and clients who use our Revenue Cycle Management services. This Privacy Policy explains how we collect, use, store and protect personal information.

By using our website or our services, you agree to the terms described in this policy.

1. Information We Collect

We collect information in the following ways:

A. Information You Provide

• Name
• Email address
• Phone number
• Company name
• Job title
• Any details you choose to share through our forms or communication

B. Automatically Collected Data

When you visit our website, we may collect:

• IP address
• Browser type
• Device information
• Pages viewed
• Time spent on website
• Cookies and analytics data

C. Information Shared by Clients

Clients using our RCM services may provide:

• Access to billing systems
• Non-public business information
• Operational details needed to perform services

Important:
We do not collect or store Protected Health Information (PHI) on this website.
All PHI is handled securely inside client-authorized systems under strict HIPAA compliance.

2. How We Use Your Information

We use the information we collect to:

• Respond to inquiries or requests
• Provide our RCM, billing, coding and related services
• Improve website performance
• Send updates or communication when requested
• Manage client onboarding
• Improve internal processes and service quality
• Meet legal and compliance requirements

We do not sell, rent or trade your personal information.

3. HIPAA Compliance

For RCM operations, we follow HIPAA Privacy and Security Rules.
This includes:

• Secure access systems
• VPN and MFA
• Role-based permissions
• Zero-download PHI policy
• No screenshots, printing or external sharing
• Mandatory HIPAA training for all team members
• Signing a Business Associate Agreement (BAA) with clients

PHI is only accessed through client systems and is never stored on our website or unsecured locations.

4. Cookies and Tracking Technologies

Our website may use cookies to improve performance and user experience.
Cookies may collect information such as:

• Page visits
• Session duration
• Traffic sources

You can disable cookies in your browser settings at any time.

5. How We Protect Your Information

We use administrative, technical and physical safeguards, including:

• Encrypted connections (HTTPS)
• Access restrictions
• Data minimization
• Secure internal systems
• Regular security reviews

Only authorized team members with a business need can access any information you provide.

6. Sharing of Information

We may share information in the following cases:

• With your consent
• To comply with legal requirements
• With service providers who help operate our website or tools (non-PHI data)
• As part of a business contract to deliver RCM services

We do not share PHI or personal data with third parties for marketing or resale.

7. Data Retention

We keep your information only as long as necessary to:

• Provide services
• Meet legal requirements
• Resolve disputes
• Improve internal operations

PHI is retained only within client-controlled systems.

8. Your Rights

You have the right to:

• Request access to your information
• Correct inaccurate information
• Request removal of information (where legally allowed)
• Opt-out of marketing communication

To request changes, contact us at info@vyneticshealthcare.com.

9. Third-Party Links

Our website may contain links to external sites.
We are not responsible for the privacy practices or content of those sites.

10. Changes to This Policy

We may update this Privacy Policy from time to time.
Any changes will be posted on this page with the updated date.

11. Contact Us

If you have questions about this Privacy Policy or our data practices, contact us:

Email: info@vyneticshealthcare.com
Location: Pune, India